Recently, our company welcomed an important client (not yet announced) who came to our company specifically for a two-day comprehensive audit. The purpose of this audit is to gain a deeper understanding of our company's sales management, technical development, production management, and quality control, in order to further consolidate the foundation of our cooperation.
On the first day of the audit, accompanied by management personnel from various departments of the company, the company's system documents will be reviewed, including quality management, technical development, experimental capabilities, production site management, procurement, warehousing, customer satisfaction surveys, and a series of system document audits.
I also visited the raw material warehouse. The customer carefully inspected the storage conditions, quality certification documents, and batch management of the raw materials, and expressed appreciation for our company's strict raw material control system. Subsequently, the customers arrived at the production workshop and witnessed the entire process from raw material input to finished product output with their own eyes.
In the finished product inspection area, the customer had a detailed understanding of our company's quality control process and testing standards, personally observed the appearance inspection, performance testing, and packaging process of the finished products, and expressed full trust in our rigorous quality control system.
The day after the review, the senior management of both parties had in-depth exchanges and discussions. The customer has put forward many valuable opinions and suggestions on key issues in cooperation, such as strengthening product customization services, optimizing delivery cycles, and improving after-sales service quality. Our senior management has carefully listened to the customer's feedback and stated that we will immediately start improving to meet their higher needs.
This customer audit is not only a comprehensive test of our company's overall strength, but also an important sublimation of mutual trust in cooperation. Through this audit, the client has gained a deeper understanding of our company's production capacity, quality control, and environmental protection concepts, laying a solid foundation for future cooperation between both parties. In the future, our company will continue to adhere to the principles of "integrity-based, quality inheritance, and gratitude for intelligent manufacturing", and work together with our customers to create a better tomorrow.